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Privacy Policy

At ChainCox.com, we respect and value your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you access or use our website, platform, or services. By using our platform, you agree to the terms outlined below.


1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

  • Name

  • Email address

  • Contact information

  • Wallet addresses

  • Identity verification documents (for compliance purposes)

b. Technical and Usage Data

  • IP address

  • Browser type and settings

  • Pages visited and time spent on site

  • Device information

  • Referring URL

c. Financial and Transactional Data

  • Investment activity

  • Wallet interactions

  • Transaction history


2. How We Use Your Information

Your information may be used for the following purposes:

  • To provide and manage access to your account and services

  • To process transactions and manage crypto investments

  • To comply with legal, regulatory, and anti-money laundering (AML) requirements

  • To improve user experience, website functionality, and service offerings

  • To communicate relevant updates, notifications, or customer service responses


3. Data Security

We implement strict security protocols to protect your data, including:

  • SSL encryption

  • Secure data storage

  • Two-factor authentication (2FA)

  • Access control and monitoring

  • Regular security audits and assessments

Despite these measures, no system is immune to risk. Users are encouraged to take personal precautions, such as using strong passwords and securing private keys.


4. Data Sharing and Third Parties

We do not sell, rent, or trade your personal information. We may share data with:

  • Trusted service providers assisting with platform operations, compliance, or technical support

  • Regulatory bodies, when required by law

  • Analytics and infrastructure providers to improve platform performance

All third parties are obligated to handle your data in accordance with this Privacy Policy and applicable privacy laws.


5. International Transfers

If you access our services from outside our operational jurisdiction, your data may be transferred and processed in countries with different data protection regulations. By using our services, you consent to such transfers, provided appropriate safeguards are in place.


6. Your Rights and Choices

You have the right to:

  • Request access to your personal data

  • Request corrections or updates to inaccurate information

  • Request deletion of your data, where applicable

  • Withdraw consent for marketing communications

To exercise these rights, please contact us at info@chaincox.com.


7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance functionality and user experience

  • Track site usage and performance

  • Remember user preferences

You may manage or disable cookies through your browser settings. Some features may not function properly if cookies are disabled.


8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Email: info@chaincox.com
Website: www.chaincox.com
Business Address: 3015 Suit pagla road, Singapore


9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. Any updates will be posted on this page with an updated effective date. We encourage users to review this policy regularly.


ChainCox.com is committed to upholding the highest standards of privacy, transparency, and data protection in the cryptocurrency investment space.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

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